Privacy statement

Processing personal information

EnergyGO B.V. processes for the domains energygo.nl and energygo.eu personal information of you when making use of our services, or when you have personally provided the information to us.

An overview of personal information we process:

  • Email address (via contact form)
  • Personal information provided through correspondence
  • User activity on our website
  • Internet browser en device type

Exceptional and/or sensitive information

Our website and/or our services do not have the intention to collect information about visitors that are younger than 16 years of age. Unless they have permission from a parent or guardian. However, we can not verify if a visitor has reached the age of 16. We recommend parents or guardians be involved in the online activities of children, to prevent information about children being collected without permission. If you are convinced that we have gathered personal information of children under the age of 16 without consent, please contact us, so we can remove the information.

Why we collection personal information

EnergyGO B.V. collects personal information for the following purposes:

  • To be able yo contact you to provide our services.
  • EnergyGO B.V. analyses your behaviour on this website to improve our website and to personalize our offer of products and services to you. This information is saved anonymously

Storage period

EnergyGO B.V. wil not store personal information any longer than strictly necessary to fullfill the purposes for which the information was collected.

Third parties

EnergyGO B.V. provides personal information to third parties only when it is a necessity in fullfilling our agreement with you, or under legal obligations.

Mapping website visitors

EnergyGO B.V. only uses technical and functional cookies. And analytical cookies that do not violate your privacy. A cookie is a small text file that is stored on your computer, tablet or smart phone when visiting our website. The cookies we use are a necessity for the technical functionality of this website and your ease-of-use. They ensure the website works as intended and that your preferences are stored. It also allows us to optimize the website. You can deny our cookies by configuring your webbrowser to block cookies. Earlier stored information in cookies can be removed through the setting of your browser.

Access, modification and removal of information

You have the right to view the personal information we have collected, correct it and have it removed. A request for viewing, correcting or removal can be send via our contact page. To ensure the request is made by you, we will require proof of identification.

Security

EnergyGO B.V. takes security of your information very seriously. Proper measures have been taken to prevent abuse, loss, unauthorized access, unintended publishing and unauthorized modification. If you are under the impression that your information is not properly secured, or that there are indications of abuse, please contact us via our contact page. EnergyGO B.V. has taken the following precautions to protect your personal information:

  • Security software, such as a virus scanner and firewall.
  • TLS (previously SSL) We transfer all your personal information over a secured internet connection. This can be verified in the address bar 'https' and the lock icon next to it.
  • Application of CSP to our websites.
  • DKIM, SPF and are two standards we use to prevent you from receiving impersonated emails from us that may contain damaging software, spam or phising attempt.
  • All information is stored on Microsoft Azure in European data centers.